Privacy Policy

This policy is effective as of March 19, 2026 and was last updated on March 19, 2026.

Introduction

Your privacy is important to us. It is GoSubLink's policy to respect your privacy and comply with any applicable law and regulation regarding any personal information we may collect about you, including across our website at https://gosublink.com, and other sites we own and operate.

Information We Collect

Information we collect includes both information you knowingly and actively provide us when using or participating in any of our services, and any information automatically sent by your devices in the course of accessing our products and services.

Log Data

When you visit our website, our servers may automatically log the standard data provided by your web browser. It may include your device's Internet Protocol (IP) address, your browser type and version, the pages you visit, the time and date of your visit, the time spent on each page, and other details about your visit.

Personal Information

We may collect personal information from you when you do any of the following on our website:

  • Register for an account
  • Connect your GoHighLevel account via OAuth
  • Subscribe to a plan via Stripe
  • Contact us via email or support channels

GoHighLevel Integration Data

When you connect your GoHighLevel account, we access location and sub-account information via OAuth with the scopes you authorize. We store encrypted OAuth tokens and location identifiers to provide our white-label domain services. We do not access your contacts, conversations, or other CRM data.

CloseBot Integration Data

If you connect a CloseBot API key, we store it encrypted (AES-256-GCM) and use it solely to fetch bot performance metrics for your dashboard. We do not modify your CloseBot configuration or access data beyond what is needed for metric display.

Security of Your Personal Information

When we collect and process personal information, we protect it within commercially acceptable means to prevent loss and theft, as well as unauthorized access, disclosure, copying, use, or modification. All API keys and OAuth tokens are encrypted at rest using AES-256-GCM.

Although we will do our best to protect the personal information you provide to us, no method of electronic transmission or storage is 100% secure, and no one can guarantee absolute data security.

How Long We Keep Your Personal Information

We keep your personal information only for as long as we need to. If your personal information is no longer required, we will delete it or make it anonymous by removing all details that identify you.

Third-Party Services

We use the following third-party services:

  • Stripe — Payment processing and subscription management
  • Cloudflare — DNS, CDN, SSL certificates, and custom hostname routing
  • GoHighLevel — OAuth integration for sub-account management
  • CloseBot — AI bot metrics dashboard (when connected by user)
  • Fly.io — Application hosting
  • Supabase — Database hosting and file storage

Children's Privacy

We do not aim any of our products or services directly at children under the age of 13, and we do not knowingly collect personal information about children under 13.

Your Rights

You retain the right to request details of any personal information we hold about you. You may request deletion of your account and associated data at any time by contacting us. If you disconnect your GoHighLevel or CloseBot integrations, we will delete the associated tokens and mapping data.

Changes to This Policy

At our discretion, we may change our privacy policy to reflect updates to our business processes, current acceptable practices, or legislative or regulatory changes. If we decide to change this privacy policy, we will post the changes here.

Contact Us

For any questions or concerns regarding your privacy, you may contact us at:

GoSubLink
[email protected]